Privacy Policy

1. Information We Collect

• Collected Items: Email address, password, company name, billing information (credit card details, etc.), service usage logs (number of scans), uploaded package images, and extracted text data.
• Method of Collection: User input during registration or service use, automatic collection via payment processor APIs.

2. Purpose of Collection and Use

• Service Provision: Delivery of AI-powered packaging compliance analysis, scan history logging, and scan report generation.
• User Management: User identification, customer inquiries and troubleshooting support, and sending critical service announcements.
• Service & Engine Improvement: Training and optimization of the compliance detection algorithms, user pattern analysis, and system feature upgrades.

3. Retention and Disposal Period

• The Company destroys personal information immediately when the User withdraws from the Service (account deletion) or once the collection purpose is fully achieved.
• Certain legal records (such as transaction records, billing logs, and consumer dispute logs) may be retained for specific statutory periods required by commercial laws (typically 5 years).

4. Consignment and Third-Party Sharing

We do not disclose your personal information to external third parties for marketing purposes. Essential transactional information is consigned only to qualified Payment Gateway (PG) services to execute service subscriptions and billing.

5. User Rights

Users may review, update, or request the deletion of their personal data at any time via the profile settings inside the Service dashboard.

6. Contact Information

For privacy concerns, complaints, or questions regarding this policy, please contact Dejay Co., Ltd. at:

• Department: LabeLaw AI Support Team
• Email: support@dejay.co.kr